At HaiChen, we’re committed to providing not only quality products but also comprehensive customer service and technical support. Whether you’re seeking installation help, need to download technical files, or want to understand our policies, we’re here to assist—before, during, and after your purchase.
Our customer service extends beyond simple order processing. Whether you need technical guidance, documentation,
or post-installation assistance, we are committed to providing timely and effective solutions.
From design and prototyping to production and installation guidance, our expert team manages the entire process to ensure seamless project execution.
A dedicated service channel enables fast pre-sales and after-sales communication, ensuring issues are resolved swiftly and effectively.
All products undergo strict quality control, including electrical safety, brightness, and durability tests. Every order complies with international certifications such as CE, RoHS, and UL.
We provide competitive pricing, scalable production capacity, and reliable lead times for bulk orders—ideal for resellers, distributors, and contractors.
HaiChen supports long-term collaborations with retailers, architects, and branding agencies. Our OEM/ODM services ensure tailored signage solutions that align with your brand identity and project requirements.
